Share Feedback
Your voice helps us make care kinder, clearer, and easier—without risking your privacy. This page is a confidential way to tell us what’s working and what could be better at Better Being Therapy Services in Jacksonville. It takes about 3–5 minutes.
Important: We do not request or post public reviews from current or former therapy clients. This form is private. If you choose to allow us to use a short, de‑identified quote, that’s optional and separate from your care.
Why your feedback matters
- Improve scheduling, reminders, and wait‑times
- Strengthen handouts, homework, and session structure
- Make telehealth and in‑office visits smoother
- Ensure our services reflect your culture, needs, and values
- Guide new programs (workshops, groups, resources) that truly help
Your privacy comes first
- Private, not public. We will never post your feedback to Google or other public review sites.
- Not a condition of care. Sharing is 100% voluntary and will not affect treatment or payment.
- De‑identified quotes are optional. You can choose to allow a short, anonymous excerpt (e.g., “—Jacksonville parent”). We remove names and identifying details and you can revoke permission later.
- Secure storage. We keep responses in a HIPAA‑compliant system and share only what’s needed to improve your experience.
Who can use this form
- Current clients (private feedback only; no testimonial permission requested during active care)
- Former clients
- Parents/guardians of minor clients (you may offer feedback and, if you wish, consider anonymous quote permission on your own behalf)
- Community members who attended a BBTS class or workshop (you’re welcome to use this form for private feedback, too)
What we ask
- What has been most helpful
- What we could do better
- Logistics (scheduling, telehealth, office experience)
- Optional: a short message you’d share with a neighbor who’s considering BBTS
Start the Private Feedback Form
Click the button below to open the secure form in this page.
Frequently Asked Questions
Is this a public review?
No. This is a private, HIPAA‑safe feedback form. We do not request or post client reviews on Google or similar platforms.
Will my therapist see this?
Your feedback is shared with leadership and, when appropriate, with your clinician to improve your care. We avoid sharing specific identifying details beyond what’s needed.
Can I remain anonymous?
Yes. You may leave your name and contact fields blank. If you opt in to an anonymous quote, we’ll remove names and specific details before use.
What if I want to change my mind about the quote permission?
Email betterbeing@hushmail.com to revoke permission. Revocation applies to future use; materials already produced may not be retractable.
Can my teen fill this out?
Parents/guardians are encouraged to complete the form on behalf of minors. Teens are welcome to share private feedback, but we do not publish testimonials directly from minors.
What if I’m upset or need help now?
If you are in crisis, call/text 988 (Suicide & Crisis Lifeline) or dial 911.
Thank you
Your feedback helps us deliver compassionate, evidence‑based care for Jacksonville and across Florida via telehealth. We’re honored to be part of your support system.
